Privacy Policy

1. Information We Collect

When you use our website, we may collect the following information:

2. How We Use Your Information

We use the data we collect to:

• Show you events relevant to your location and interests
• Process event bookings and send confirmations
• Send important event updates (e.g., changes, cancellations)
• Provide customer support
• Personalize your experience on Rave Island
• Monitor and improve platform performance and usability
• Prevent fraud and ensure safety
• Send promotional emails or notifications (only with your consent)

3. Legal Basis for Processing (GDPR)

We collect and process your data under the following legal bases:

• Your consent (e.g., for promotional emails or location sharing)
• Contractual necessity (e.g., to process bookings)
• Legitimate interests (e.g., for analytics and improvement)
• Legal obligations (e.g., tax compliance)

4. Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to handle your data securely and confidentially.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal requests or orders.
• Analytics platforms: We use analytics tools to understand how you use our website, which helps us improve our services. These tools may collect anonymized data about your interactions.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Enable smooth site functionality
• Collect anonymized analytics
• Serve relevant content or promotions

You can control cookies through your browser settings or use our cookie banner (if implemented).

6. Data Retention

We retain your personal data only for as long as necessary:

• For the purposes set out in this policy
• As required by law (e.g., financial records)
• Until you delete your account or request data removal

7. Your Rights (GDPR / CCPA)

You have the right to:

• Access the data we hold about you
• Request correction or deletion
• Withdraw consent (where applicable)
• Object to certain types of processing
• Request data portability
• Lodge a complaint with your data protection authority

To exercise these rights, contact us at support@raveislands.com.

8. Data Security

We take appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption
• Secure user authentication
• Data minimization
• Limited access controls

However, no method of online transmission is completely secure.

9. International Transfers

If your data is transferred outside your country (e.g., for cloud hosting), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or processing within GDPR-compliant jurisdictions.

10. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect personal data from children. If we become aware that data has been collected from a minor, we will take immediate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via email or an in-app notification.

12. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us at: