Terms and Conditions

Please read these terms and conditions carefully before using our platform

Last Updated: 14/07/2025

Welcome to Rave Island. These Terms and Conditions govern your use of our website and the purchase of event tickets via our platform. By accessing or using Rave Island, you agree to comply with these terms. Please read them carefully before proceeding.

1. Use of the Platform

  • You must be at least 16 years old to use our platform or purchase event tickets.
  • You are responsible for maintaining the confidentiality of your account login credentials.
  • You agree to provide accurate, complete, and up-to-date information when registering or making bookings.
  • You agree not to use our platform for any unlawful, unauthorized, or fraudulent purposes, including but not limited to reselling tickets without permission.

2. Event Listings and Pricing

  • We aim to provide accurate event details, timings, and pricing. However, we do not guarantee that all information on the platform is error-free, complete, or current.
  • Ticket prices and availability are subject to change without notice. Promotional offers may be subject to additional terms and may expire at any time.
  • Event organizers are responsible for the final event arrangements. We act as a platform connecting users and event hosts.

3. Orders and Payments

  • By booking a ticket, you make an offer to attend the selected event, subject to these Terms and the event organizer's terms (if any).
  • We reserve the right to refuse or cancel any booking due to issues such as pricing errors, capacity limits, or suspected fraudulent activity.
  • You agree to provide valid payment details and authorize Rave Island or our trusted payment partners to process the full transaction amount.
  • Payments are processed securely through third-party providers. Rave Island does not store full payment credentials.

4. Ticket Delivery and Access

  • Tickets will be sent to your registered email or made available within your user account.
  • Please ensure your contact information is correct to avoid delivery issues.
  • Entry to events may require showing a valid ID, your ticket QR code, or order confirmation.

5. Cancellations, Refunds, and Event Changes

  • Refund eligibility and deadlines are outlined in our Refund Policy.
  • If an event is canceled or rescheduled, we will notify affected users and offer options such as refunds or rescheduling, as applicable.
  • Rave Island is not liable for external costs (travel, accommodation, etc.) incurred due to event changes.

6. Intellectual Property

  • All content on Rave Island — including logos, branding, designs, and images — is the property of Rave Island or its licensors.
  • You may not copy, reproduce, or distribute content without prior written consent from Rave Island.

7. Limitation of Liability

  • Rave Island, its team, or affiliates are not liable for any direct or indirect losses resulting from your use of our platform or attendance at events.
  • We make no guarantees regarding the safety, quality, or experience of any listed event. Event organizers are solely responsible for event execution.
  • You assume full responsibility for attending events, including complying with venue rules and local laws.

8. Termination and Account Suspension

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent behavior, or misuse the platform in any way.

9. Modifications to Terms

Rave Island may update these Terms from time to time. If we make material changes, we will notify users via email or platform alerts. Continued use of the platform after updates means you accept the revised terms.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

📧 Email: support@raveislands.com

📞 Phone: +94 7575 34425

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Rave Islands is Sri Lanka’s go-to party app, connecting you to the best events. From music festivals to nightlife, discover, book, and enjoy—all in one place. Perfect for partygoers of all kinds!

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